Aug 15, 2016 I've been using Windows 7 Ultimate for a few years now with AuthenTec Protector Suite 2012 installed and a TrueMe fingerprint reading device. Fingerprint reader on windows 10. With Win7 I was using UPEK Protector Suite WBF version (UPEK does exist in WBF version and in Common version, both x32 and x64) and a WBF Finger Sensor. Feb 07, 2011 If I use the driver provided by Windows Update, Protector Suite QL doesn't recognise the fingerprint reader installed. If I use the UPEK driver that allows the Protector Suite to work, Windows doesn't find any biometric devices installed - I can't find a suitable driver where both Windows AND Protector Suite QL recognise the biometric device.
OS: Windows 10 Pro
Software: Protector Suite 2009 (UPEK, Inc.)
Recently upgraded to Windows 10 Pro. Protector Suite 2009 worked since Aug 5 the day I upgraded from Windows 7 Pro. Today, I can't sign in using biometrics. Tried to reload the software but OS would not let me -- 'need to enable biometric framework'. Launched gpedit.msc - Administrative Template -- Windows Components -- Biometrics and enabled: Allowed the use of Biometric and Allow users to log on using biometrics. Rebooted. Same result ... can't log in using biometrics.
In addition, Uninstall a program would not allow me to change or repair existing Protector Suite. I can't uninstall it either. What can I do to remedy this issue?
Anyone!?
Contacted tech support from manufacturer of my laptop and we went through the process similar to what I had done earlier. The result was the same -- can't remove old Protector Suite 2009 (by UPEK, Inc.), tried loading over it with Protector Suite 2011 (by Authentec) and both received pop up window 'need to enable biometric framework'. At this point, nothing can be done from my end.
Upek Protector Suite 2012 Download Free
I guess the ball is both in the hands of Windows 10 and Protector Suite.